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Experience
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OWT was the first Internet Service Provider (ISP) in the Tri-Cities and is still the best! Since 1994 we have been offering the highest possible quality service and our experience is second to none.
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Quality
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OWT was the first to offer digital services in the Tri-Cities and has continually reinvested to ensure the highest quality. Over a dozen different servers to provide high reliability and our high-tech telecommunications room keeps everything running cool for maximum reliability. Our systems are monitored by on-call staff 24 hours a day year round.
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No Busy Signals
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Everyone knows that unlimited access means busy signals. We don't believe in unlimited access so you won't have to deal with busies and redialing. Still, our 160 and 220 hour monthly plans offer all the hours you'll need. Of course, our DSL services are unlimited.
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Technical Support
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Our quality technical support is available 8AM to 7PM Monday thru Friday.
We have plenty of phone lines and technicians to handle your questions and have after hours voice mail as well as extensive online support to assist you when we can't. Our technicians have extensive Windows and Macintosh experience.
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| Spam/Virus Filter |
Spending most of your time deleting unwanted spam or virus warnings? With OWT that task is dramatically reduced with our powerful and flexible spam and virus filtering system. |
| Web-based Email Available |
Whether you are traveling or at home or work you will appreciate our powerful and easy-to-use web mail system. Your Email from any web browser with no configuration necessary! |
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EZ Internet Installation CD
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OWT offers the EZ Internet Installation CD - filled with the most current and popular Internet software. The latest versions of Internet Explorer, Netscape, FTP clients, Outlook Express, Eudora and other mail clients, as well as all you need to make your computers dial-up capabilities work optimally. Complete list of programs included.
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Online Assistance
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OWT offers extensive online support and training.
- Online support and troubleshooting documents are available.
- Technical support mailing list where our techs and our users help each other out
- Our Internet Guides will help those just learning the Internet understand the basic concepts and easily find out what they need to know about the net.
- Our Internet Knowledge Base contains answers to our most frequently asked questions as well as tips from our experts.
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More Services
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OWT knows what you want and provides more services than anyone.
- 28/33.6kbps dial-up services at low prices.
- 56Kbps dial-up services - no extra charge.
- ISDN (fast digital access up to 128Kbps) for as little as $19.95 per month!
- Highs peed broadband DSL services with the quality you would expect from OWT.
- Unix (Linux) shell access upon request.
- Additional Email accounts.
- Free personal web page with extensive CGI support so that your site can become interactive.
- Full Usenet News services - fast, local, news server. Not a cheezy web-based service but a REAL Usenet news server!
- Optional cache server for even faster response from popular web sites.
- Superb commercial web site support with all the latest technologies at very competitive prices. From databases to secure online commerce we do it all!
- Corporate Email services.
- Frame relay (56Kbps to 1.54Mbps) dedicated access accounts.
- Virtual domain services.
- Virtual FTP services.
- Spam (unsolicited Email) filtering.
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Hardware & Software Solutions
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OWT offers the works - hardware, software, service, repair and more!
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Free Installation
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Don't want to deal with installing Internet software? We'll do it for you - just bring us your computer (just the CPU) and our experienced technicians will install and configure everything.
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Community Information Center
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OWT provides a great deal of local content so that you can keep up:
- Local, regional and national headlines and sports links.
- Free classified ad systems.
- Community and sports forums - exchange ideas with others.
- Local movie listings.
- Business links from a searchable database of hundreds of local businesses.
- Streaming broadcasts of many local events
- Local chat rooms
- Local weather information.
- Community events calendar - searchable.
- Configurable Today! page with all of the latest info in one convenient location.
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Referral Program
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Get your friends and family connected to OWT and get free service!
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Internet Software
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In addition to our EZ Internet Installation CD we offer a databased software collection of the latest Internet products locally so you won't have to struggle with a distance connection.
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Locally Owned & Operated
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In this day and age of consolidation we are one of the very few truly locally owned Internet companies servicing the Tri-Cities. Support your community - buy local!
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Technology
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OWT uses the latest technologies - V.90 56K services, fast ISDN, frame relay and much more. Our connection to the Internet uses several fast clear channel DS-1 (T1) circuits not a slower frame relay T1 like most providers. We have capacity left and prove it with our public stats page.
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Value
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All this with low cost and flexible pricing programs. We offer monthly, quarterly and annual payment plans with a program for any budget.
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We could go on but you get the message - OWT is simply the best value for Internet services. If this isn't enough, ask around - our average customer has been with us for over 18 months!
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